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Product Return Policy
    • Stock - all returns must be in original packaging, in new condition and a current stocking item. Stock returns are subject to a minimum of a 15% handling charge.

 

    • Non Stock - all non stock special order items are not returnable unless preauthorized by the manufacturer. The greater of the manufacturer restocking fee or a 20% handling fee will be applied. All freight expenses inbound and outbound will be the responsibility of the customer and will be applied before the credit is issued.

 

    • Warranty - credit will be issued for all manufacturer warranty items once the return is reviewed and approved by the manufacturer. If the item is required to be sent back to the manufacturer for review and analysis, most manufacturers will charge for the cost of the freight to return the item. This freight charge will be deducted from the final warranty credit when processed.